Help Center
Find answers to common questions and get the support you need to use BarangayMS effectively.
Popular Help Topics
Quick access to the most requested help articles
Managing Residents
Add, edit, and organize resident information with demographic tracking.
Learn MoreDocument Generation
Generate certificates, clearances, and IDs with QR code verification.
Learn MoreFrequently Asked Questions
Setting up your barangay account is simple:
- Visit the registration page and select your subscription plan
- Enter your barangay information and contact details
- Complete payment through PayPal, GCash, or bank transfer
- Receive confirmation email with login credentials
- Log in and complete your organization profile
Need help? Our support team can assist with the setup process.
Only administrators can add new users:
- Navigate to "User Management" in the sidebar
- Click "Add User" button
- Fill in the user's information (name, email, username)
- Assign role (Admin or Clerk)
- Set a secure password
- Click "Create User" to save
Note: User limits depend on your subscription plan.
Adding residents is straightforward:
- Go to "Residents" → "Add Resident"
- Fill in basic information (name, birthdate, gender)
- Add address details with purok information
- Upload resident photo (optional but recommended)
- Complete demographic information
- Save the record
The system supports 14 demographic fields for comprehensive tracking.
Document generation process:
- Navigate to "Certificates" or "Clearances"
- Click "Generate New" button
- Search and select the resident
- Choose document type and enter purpose
- Review auto-filled information
- Generate professional PDF document
All documents include your barangay seal and resident photos for authentication.
QR codes provide secure document verification:
- Generation: Every document gets a unique QR code
- Scanning: Use any smartphone camera or QR reader
- Verification: Instantly confirms document authenticity
- Security: Tamper-proof cryptographic signatures
Recipients can verify documents without contacting your office.
We accept multiple payment methods:
- PayPal: International credit cards and PayPal balance
- GCash: Popular Philippine mobile payment system
- Bank Transfer: Direct bank deposits (manual verification)
- Check Payment: For government organizations
All payments are secure and encrypted for your protection.
Video Tutorials
Step-by-step video guides for common tasks
Setting Up Your Organization
Complete walkthrough of initial setup and configuration
5 minManaging Residents
Adding, editing, and organizing resident database
8 minDocument Generation
Creating certificates, clearances, and IDs
6 minStill Need Help?
Our support team is ready to assist you with any questions or issues.