Privacy Policy
Your privacy is important to us. This policy explains how BarangayMS collects, uses, and protects your information.
Last updated: June 18, 2025
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1. Overview
BarangayMS ("we," "our," or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, share, and protect information when you use our digital governance platform.
This policy applies to all users of BarangayMS, including barangay officials, clerks, and residents whose information is stored in the system.
2. Information We Collect
2.1 Personal Information
We collect the following types of personal information:
- User Account Information: Names, email addresses, usernames, passwords, and role assignments
- Organization Information: Barangay names, addresses, contact details, and official information
- Resident Data: Personal details, addresses, demographic information, photos, and government documents
- Transaction Records: Payment information, subscription details, and billing history
- Communication Data: Support requests, correspondence, and feedback
2.2 Technical Information
- IP addresses and device information
- Browser type and version
- Usage patterns and activity logs
- Session information and cookies
2.3 Sensitive Personal Information
We may process sensitive personal information including:
- Government-issued ID numbers
- Health-related information (PWD status, medical conditions)
- Biometric data (photos for identification)
- Criminal records (blotter entries)
- Financial information (income levels, assistance programs)
3. How We Use Your Information
3.1 Service Provision
- Provide and maintain the BarangayMS platform
- Generate official documents and certificates
- Manage resident databases and records
- Process blotter reports and case management
- Handle appointment scheduling and management
3.2 Administrative Purposes
- User authentication and account management
- Billing and subscription management
- Customer support and technical assistance
- System monitoring and security
- Legal compliance and audit requirements
3.3 Improvement and Analytics
- Analyze usage patterns to improve services
- Develop new features and functionality
- Monitor system performance and reliability
- Generate anonymized statistical reports
5. Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
- 256-bit SSL encryption
- Secure database connections
- Regular security updates
- Malware protection
- Access logging and monitoring
Administrative Controls
- Role-based access control
- Regular security training
- Incident response procedures
- Third-party security audits
- Backup and recovery systems
6. Data Retention
We retain personal information for as long as necessary to:
- Provide ongoing services to your organization
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain historical records as required by law
When your subscription ends, data may be retained for up to 7 years or as required by Philippine law, whichever is longer.
7. Your Privacy Rights
Under the Data Privacy Act of 2012, you have the following rights:
Information Rights
- Right to be informed
- Right to access your data
- Right to rectification
- Right to erasure
Control Rights
- Right to restrict processing
- Right to data portability
- Right to object
- Right to damages
To exercise these rights, please contact our Data Protection Officer at [email protected].
9. Children's Privacy
BarangayMS is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
Resident information for minors is collected and managed by authorized barangay officials for legitimate governmental purposes.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:
- Notify you of significant changes via email or platform notification
- Post the updated policy on our website
- Provide a summary of key changes
- Allow you to review and accept updated terms
11. Contact Information
Data Protection Officer
Email: [email protected]
Phone: +63 2 8888 BRGY (2749)
Office Hours: Monday-Friday, 8:00 AM - 6:00 PM PHT
General Support
Email: [email protected]
For privacy-related questions and requests
Response time: 24-48 hours
Questions About Our Privacy Policy?
Our team is available to answer any questions about how we protect your privacy.
Contact Privacy Team